How AI Has Revolutionised Remote Working During Covid-19?

The covid-19 pandemic has prompted governments, industries and civil society to adapt their professional and personal lifestyles to the unprecedented global health crisis. The technological transformations brought about by Industry 4.0 is transcending every aspect of our livelihoods. Artificial Intelligence, a significant part of technological innovation, is often associated with robotics that have the capabilities to imitate human intelligence and their cognitive functions.  AI has the capacity to undergo a wide range of tasks that connects people, machines, products and data. The restrictions imposed by governments around the world in response to covid-19, has encouraged industries and individuals to rethink their work and home status quo. Remote working, teaching and learning has become a necessity.

Technological communication tools like Microsoft Teams, Zoom and Skype for Business have, for example, facilitated and, in certain instances, enhanced communications amongst businesses, educational institutions, and families. Industries are now organising conferences, meetings and sharing documents in an interactive way instantaneously from anywhere and at any time. Students are engaging in online classrooms and using a wide range of tools to communicate and share their work both verbally and in written format. Retailers are having to rethink their operating and business models in innovative ways to adapt to the new local, state, federal and international climate while also responding to customers’ needs.

As AI technologies are becoming more widespread and integrated into our lives, issues relating to security, ethics and democracy (e.g. transparency and privacy) have surfaced. How can we reap the benefits of AI while ensuring that individual rights and privacy are upheld? As we increasingly move online what are the measures that are being taken to ensure the security of our personal details? Who is responsible for this? In these challenging times, we have the opportunity to explore alternative possibilities in the way in which we organise our lives. While there are many possibilities, we need to advance in a prudent manner and understand the ramifications brought about by AI as it integrates further our lives.

How can we reap the benefits of AI while ensuring that individual rights and privacy are upheld? As we increasingly move online what are the measures that are being taken to ensure the security of our personal details? Who is responsible for this? In these challenging times, we have the opportunity to explore alternative possibilities in the way in which we organise our lives. While there are many possibilities, we need to advance in a prudent manner and understand the ramifications brought about by AI as it integrates further our lives.

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